Analysis & support plan
We analyze your specific IT support needs, objectives and expectations and create a support plan that takes your company's specific requirements into account.
IT Support
We enable smooth work processes and high security standards for your company through comprehensive IT support. We advise you, take work off your hands, set new processes in motion and raise awareness among your employees. We are your point of contact for hardware, software and networks.
What we offer you
IT Setup
Hardware, software, network, infrastructure, etc. must be carefully selected, installed and maintained. We support you every step of the way.
IT on demand
We take on all the tasks that make your day-to-day work more difficult, e.g. troubleshooting printers & routers and configuring networks & VPNs.
IT cloud management
High-performance servers, smooth communication by email and permanent availability of your data thanks to reliable cloud management.
McKinsey & Company
Implementing efficient IT infrastructures and services can increase productivity by up to 20 %.
Our workflow
1
2
Implementation of support solutions
Support can include setting up helpdesk systems, remote support tools or proactive monitoring systems.
- IT consulting
- Troubleshooting
3
Continuous review & reporting
At regular intervals, we keep you up to date on the status quo with regard to key performance indicators and activities.
Insight into our projects
Application support
We provided comprehensive application support for Infineon, ranging from 1st to 3rd level support. Our team was responsible for receiving user incidents and tasks, quickly resolving issues, fixing bugs, and making database changes. Our support workflow ensured efficient processing and resolution of all requests.
Comprehensive IT support
We are a sparring partner for Bloom Partners in all IT matters. We not only set up, but also continuously optimize the network infrastructure. In addition, we offer comprehensive support and advice on the use of Microsoft365 to improve workflows and internal communication. Our ongoing support guarantees a stable and efficient IT environment.
Digital application process
We developed online application routes based on WordPress for HypoVereinsbank and carried out the entire technical setup in accordance with the bank's cyber security guidelines. We also performed regular security updates and assisted with content updates to keep the platform secure and up to date.
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